Vanarama Insurance: Reviews and Customer Testimonial

We make it our absolute mission to give you the most competitive deal and the service you deserve. Every customer that takes out an insurance policy with Vanarama is invited to review our service and good or bad we publish them. Of course we occasionally get it wrong but it’s not through lack of trying and we always use your feedback to try and improve.

See for yourself why customers come back to us time and time again.

16th November

Barry Barnes

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Very good”

16th November

Ricky Bray

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Smashing Service”

16th November

Emma Biswal

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Good”

16th November

Matthew Sait

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Very efficient”

16th November

Alex Russell

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Been with you for a short time but delighted with service from all at Vanarama.”

16th November

James Hird

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Very helpful”

16th November

Martin Stevens

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Excellent”

16th November

Stuart Prentice

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Very comprehensive service all round”

16th November

Neil Hughes

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“From someone who doesn’t like change it took some time to switch from my long standing provider. I should have done it years ago! Top stuff thank you”

16th November

Alan wood

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“After service could be improved”

12th November

David Boland

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Very helpful and informative, excellent”

12th November

Mark Rundle

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“It was an excellent service”

162h November

Gary Adams

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: four-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Great service and stress free”

12th November

Stephen Joy

  • The way we handled your initial enquiry: four-stars
  • The quality of information, advice and guidance we gave you: four-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Excellent one stop shop for anyone leasing a van”

12th November

Andrew Potter

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“1st class service”

10th November

George M Georgiou

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Very pleasantly surprised with the outstanding service”

10th November

Tommy Wyper

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Excellent service from start to finish”

10th November

Alison Burke

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“It was all very efficient”

10th November

Ashley Colquitt

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: four-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: four-stars
  • Their overall satisfaction with the service that we have provided: four-stars

“Very good on the whole. My only issue was I was asked three times to provide details of no claims etc when I’d given them in first asking”

10th November

Steven Ladd

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Very good”

10th November

Paul Collins

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: four-stars
  • The deal you got with Vanarama Insurance: three-stars
  • The likelihood of them recommending us to friends: three-stars
  • Their overall satisfaction with the service that we have provided: four-stars

“Efficient service provided”

10th November

M Crudgington

  • The way we handled your initial enquiry: four-stars
  • The quality of information, advice and guidance we gave you: four-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: three-stars
  • Their overall satisfaction with the service that we have provided: three-stars

“Good over the phone and emails – not good sending letters with cut off periods”

10th November

Simon Jennings

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Excellent”

10th November

David A Roulston

  • The way we handled your initial enquiry: four-stars
  • The quality of information, advice and guidance we gave you: four-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: four-stars
  • Their overall satisfaction with the service that we have provided: four-stars

“Precise and to the point, I needed a quote very quickly and that is what I received thank you. We have both our vehicles insured with Vanarama.”

30th October

David Spencer

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you:five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Excellent service all around, l would highly recommend your service to my colleagues and friends.”

30th October

Scott Niven

  • The way we handled your initial enquiry:five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“I have been self employed for over 25 years and purchase or lease over 20 vehicles and this was far the easiest van ever leased,from the first call to delivery I never had nothing to do apart from a few calls. Will definitely use and recommend yourselves.”

30th October

James Hadingham

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Excellent Customer service! Fast, efficient and knowledgeable staff.”

29th October

Antony Middelton

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Very organised”

13th October

David Mindham

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“We have been impressed by the efficiency and friendliness of the staff. Very satisfied customer.”

12th October

John Walker

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Great Trusting caring company”

12th October

Peter Poljak

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“The whole process from choosing the car setting up insurance and delivering vehicle smooth pleasant experience with the professional and knowledgeable staff. Excellent service great experience from start to finish. I already recommend Vanarama to my friend and my next vehicle will be again from Vanarama well-done team. Thank you.”

12th October

Adam Neal

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Service was brill, they let me know all the step of the way”

12th October

Janice Simmons

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance:five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Very efficient. Pleased from start to finish.”

12th October

David Munday

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: four-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Everyone was on top of the detail. All had access to my requirements so I never had to repeat myself. Very professional”

11th October

Perry Meadows

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: four-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: four-stars

“Very good”

10th October

Michael Brown

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: four-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: four-stars

“First class professional staff and product knowledge management , excellent service.”

8th October

Christopher Bishop

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Very professional and i couldn’t have got the top quality service that your excellent team provide,anywhere else,thank you all at Vanarama.”

7th October

Chris Biddlecombe

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided:five-stars

“Very good service”

7th October

Gavin

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Very good and will definitely use again”

7th October

Tom Branton

  • The way we handled your initial enquiry: four-stars
  • The quality of information, advice and guidance we gave you: four-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends:five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Very professional and competitive on price.”

6th October

David Lloyd

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Overall, very good. A few hiccups in communication but nothing that would obstruct repeat business”

6th October

Philip Widdop

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Well delivered”

6th October

Ian Lockley

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Very good”

6th October

Andrew Green

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: five-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“Great-a-Rama”

6th October

Chris Webster

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: three-stars
  • The deal you got with Vanarama Insurance: five-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“A very good service and really well looked after. Only downside was not knowing exact date the extra first months payment was being collect. All good now though”

6th October

Adam

  • The way we handled your initial enquiry: five-stars
  • The quality of information, advice and guidance we gave you: four-stars
  • The deal you got with Vanarama Insurance: four-stars
  • The likelihood of them recommending us to friends: five-stars
  • Their overall satisfaction with the service that we have provided: five-stars

“I was impressed with the whole process and a big thanks to Ed”